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Finance and Credit
 

Digital transformation of Russia's banking system as improving the competitiveness of banks

Vol. 27, Iss. 2, FEBRUARY 2021

Received: 21 January 2021

Received in revised form: 4 February 2021

Accepted: 18 February 2021

Available online: 26 February 2021

Subject Heading: Banking

JEL Classification: G21

Pages: 385–401

https://doi.org/10.24891/fc.27.2.385

Chenchen GUO Lomonosov Moscow State University (Lomonosov MSU), Moscow, Russian Federation
chenchen.cer@gmail.com

https://orcid.org/0000-0001-5158-3339

Subject. The article discusses the need for digital transformation of banking services in the context of ensuring the appropriate level of competitiveness of banking institutions in the Russian financial market.
Objectives. The article aims to identify prospects and trends of the digital transformation of the Russian Federation's banking system in the context of improving the banks' competitive advantages and competitiveness at the current stage of development.
Methods. For the study, I used the theoretical and methodological, and systems approaches.
Results. The article identifies leaders in the digital transformation of banking processes and services, enabling them to provide a certain level of competitive advantages through improving the quality, accessibility and rate of services providing, as well as minimizing costs.
Conclusions. The rapid development of the digital transformation of banking activities in the global financial market system necessitates the use of this experience by commercial banks of the Russian Federation.

Keywords: bank, digitalization, digital

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