Subject Competence-based personnel appraisalis very important in the modern business, as personnel are deemed to be the asset requiring special attention of the management. In addition, corporate competence models play an important role in personnel training and management. They are essential for building a clear-cut human resource management system in commercial banks, as they enable to fully use the potential of every employee. Methods The article summarizes and systematizes theoretical and methodological approaches and methods for competence appraisal. These methods and approaches served as a basis for developing the algorithm for bank personnel appraisal to determine specialists' eligibility using the competency model. Results I offer a scenario of building a system of business appraisal of bank personnel. Its results will help coordinate various aspects of the bank's human resource activities and ensure their continuity. The introduction of the personnel appraisal system based on competences implies multivariance of the bank's personnel management. So, competence models are applicable in the policy for monitoring activities and developing job descriptions and job expectations, in the policy for staff recruitment, selection, and adaptation, policy for personnel competence assessment, motivation and remuneration, training and development, policy for formation and development of talent pool, etc. Conclusions and Relevance If introduced, the proposed competence-based personnel appraisaltechnology will enable to determine the effectiveness and potential of each employee, and to use the potential to implement strategic objectives of the bank. Furthermore, this type of appraisal allows identifying employees with very low potential. This prevents from investing in their development.
Keywords: personnel management, human resource management system, bank, personnel appraisal, competence, model
References:
Ballantyne I., Povah N. Assessment Tsentr. Polnoe rukovodstvo [Assessment and Development Centers]. Moscow, GIPPO Publ., 2008, 208 p.
Berdyaeva T.V., Surygin A.I. Professional'no vazhnye kachestva lichnosti spetsialista. Podkhod, sredstva formirovaniya, metodiki otsenivaniya [Professionally important qualities of a specialist’s personality. An approach, means of formation, evaluation methods]. St. Petersburg, Polytechnic University Publ., 2005, 130 p.
Boyatzis R. Kompetentnyi menedzher. Model' effektivnoi raboty [A Competent Manager: A Model for Effective Performance]. Moscow, GIPPO Publ., 2008, 352 p.
Efimov D. Otsenka sotrudnikov po kompetentsiyam [Staff appraisal based on skills set]. General'nyi director = General Director, 2008, no. 5. Available at: Link.
Ivanova S. Otsenka kompetentsii metodom interv'yu: universal'noe rukovodstvo [Assessing the competencies through an interview: a universal guide]. Moscow, Al'pina Pablisher Publ., 2015, 155 p.
Ivanova S., Boldogoev D., Borchaninova E. Razvitie potentsiala sotrudnikov: Professional'nye kompetentsii, liderstvo, kommunikatsii [Staff development: professional competences, leadership, communication]. Moscow, Al'pina Biznes Buks Publ., 2008, 278 p.
Kozub T., Bearley W., Jones J. Otsenka “360 gradusov”: strategiya, taktiki i tekhniki dlya vospitaniya liderov [360 Feedback: Strategies, Tactics and Techniques for Developing Leaders]. Moscow, Eksmo Publ., 2009, 336 p.
Spencer L.M., Spencer S.M. Kompetentsii na rabote. Modeli maksimal'noi effektivnosti raboty [Competence at Work: Models for Superior Performance]. Moscow, GIPPO Publ., 2010, 384 p.
Mansurov R. HR-brending. Kak povysit' effektivnost' personala [HR-branding. How to improve the staff efficiency]. St. Petersburg, BKhV-Peterburg Publ., 2011, 142 p.
Min'ko V. Vremya “Ch”: Model' kompetentsii HR-menedzhera [Zero Hour: a competence model of the HR-manager]. Moscow, Al'pina Pablisher Publ., 2010, 208 p.
Polyakov V.A. Effektivnaya tekhnologiya podbora personala s otsenkoi kandidatov po kompetentsiyam i vydachei strukturirovannykh zaklyuchenii [An effective staff recruitment technology with assessment of candidates’ competencies and issuing structured decisions]. Upravlenie chelovecheskim potentsialom = Managing Human Potential, 2010, no. 1, pp. 40–49.
Selevko G.K. Kompetentnosti i ikh klassifikatsiya [Competencies and their classification]. Narodnoe obrazovanie = Public Education, 2004, no. 4, pp. 136–144.
Simonenko S.I., Khrenov D.V. Skazki i byli o metodakh otsenki personala [Fairy tales and true stories about personnel appraisal methods]. Moscow, DeTech Publ., 2010, 184 p.
Stadnik A. Putevoditel' po kadrovomu menedzhmentu. Vyp. 2. Otsenka personala [Human Resource Management Guide. Vol. 2. Staff Appraisal]. Moscow, Begin grupp Publ., 2005, 182 p.
Strygina V.V. Kak otsenit' dolzhnost': prakticheskie primery [How to evaluate a job position: practical examples]. Kadrovaya sluzhba i upravlenie personalom predpriyatiya = Personnel Department and Human Resource Management at Enterprise, 2010, no. 1, pp. 50–56.
Strygina V.V. Kak otsenit' dolzhnost': prakticheskie primery (prodolzhenie) [How to evaluate a job position: practical examples (continued)]. Kadrovaya sluzhba i upravlenie personalom predpriyatiya = Personnel Department and Human Resource Management at Enterprise, 2010, no. 2, pp. 46–58
Strygina V.V. Menedzher po podboru personala: kriterii kachestva raboty [HR manager: performance measures]. Kadrovaya sluzhba i upravlenie personalom predpriyatiya = Personnel Department and Human Resource Management at Enterprise, 2010, no. 6, pp. 50–56.
Tkachenko S., Zharkov A. Kak izmerit' kompetentsiyu. O metode otsenki personala “assessment-tsentr” [How to measure competence. On the assessment-center method for personnel performance review]. Personal Miks = Staff Mix, 2010, no. 3. Available at: Link.
Widdet S., Holliford S. Rukovodstvo po kompetentsiyam [Guide to Competences]. Moscow, GIPPO Publ., 2008, 228 p.
Chemekov V.P. Greiding: tekhnologiya postroeniya sistemy upravleniya personalom [Grading: the technology for building a personnel management system]. Moscow, Vershina Publ., 2007, 208 p.
Churkina M., Zhad'ko N. Upravlencheskaya effektivnost' rukovoditelya [Administrative efficiency of a manager]. Moscow, Al'pina Biznes Buks Publ., 2009, 234 p.
