Importance The article considers the current conditions of electronic banking systems introduction. The study includes the key figures of activity of the population in the sphere of using electronic financial and payment services in Russia. We emphasize that favorable conditions will contribute to the development of remote banking service technologies in general and electronic banking systems in particular. Objectives The objective is to consider the problem of security of electronic banking from the position of a bank and a customer (on the basis of economic component). Methods We analyzed the cause and effect of applying e-banking systems and emerging challenges for supervisors. Results We identified the most severe problems in electronic banking regulation that relate to imperfect regulatory framework governing the process of electronic banking services delivery, reduction in reliability and stability of credit institutions, as well as weakened control on the part of regulatory authorities. To solve these problems, we identified major tasks in the regulation of safe use of electronic banking systems, i.e. timely update of regulatory framework, adaptation of control over reliability of banking automated systems to the conditions of remote banking services, improving supervision over safe use of electronic banking systems, and continuous improvement of the quality of training of regulatory and control bodies in risk management under conditions of electronic banking. We describe specific threats to information security in electronic banking and the main tasks of the new science, i.e. forensics (computer forensic science). We offer the most effective punishment for cyber criminals in the sphere of information security. We consider the problem of electronic banking security from the position of a credit institution and a customer. The conclusion is that the process of information security in electronic banking services delivery should be comprehensive and continuous. In this case, customers may choose the level of protection of their operations carried out through electronic banking systems based on associated risks (including the maximum amount of money that can be lost). Conclusions and Relevance We identified the most pressing problems in the field of electronic banking regulation and proposed to ensure the level of security based on associated risks for the customer.
Keywords: electronic banking, risks, information security, banking services
References:
Bankovskoe delo: uchebnik [Banking: a textbook]. Moscow, Magistr Publ., 2011, 592 p.
Bankovskii troyan Dridex rasprostranyaetsya cherez makrosy Word [The banking Trojan Dridex distributed through Word macros]. Available at: Link. (In Russ.)
Grinval'd G. Negde spryatat'sya. Edvard Snouden i zorkii glaz dyadyushki Sema [There is no place to hide. Edward Snowden and a sharp eye of Uncle Sam]. St. Petersburg, Piter Publ., 2015, 320 p.
Dostov V.L., Shust P.M., Valinurova A.A., Pukhov A.V. Elektronnye finansy. Mify i real'nost' [Electronic finance. Myths and reality]. Moscow, KnoRus Publ., 2012, 232 p.
DBO – Sistemy distantsionnogo bankovskogo obsluzhivaniya [Systems of remote banking service]. Available at: Link. (In Russ.)
Internet-tekhnologii v bankovskom biznese: perspektivy i riski: uchebno-prakticheskoe posobie [Internet-related technologies in banking business: prospects and risks: a workbook]. Moscow, KnoRus Publ., 2014, 318 p.
King Brett. Bank 3.0. Pochemu segodnya bank – eto ne to, kuda vy khodite, a to, chto vy delaete [Bank 3.0. Why Today’s Bank is not Where You Go, But What You Do]. Moscow, Olimp-Biznes Publ., 2014, 520 p.
Kiberbandity v Rossii i mire [Cyber bandits in Russia and in the world]. Available at: Link. (In Russ.)
Larina I.E. Ekonomika zashchity informatsii: uchebnik [Information security economy: a textbook.]. Moscow, Moscow State Industrial University Publ., 2007, 92 p.
Lyamin L.V. Primenenie tekhnologii elektronnogo bankinga: risk-orientirovannyi podkhod [Application of electronic banking technologies: a risk-oriented approach]. Moscow, KnoRus Publ., 2011, 336 p.
Mezhdunarodnyi biznes: uchebnik [International business: a textbook]. St. Petersburg, Nestor-Istoriya Publ., 2011, 428 p.
Mezhdunarodnoe i zarubezhnoe finansovoe regulirovanie: instituty, sdelki, infrastruktura: monografiya [International and foreign financial regulation: institutes, transactions, infrastructure: a monograph]. Moscow, KnoRus Publ., 2014, 640 p.
Osnovnye tendentsii ispol'zovaniya elektronnogo banking [Main trends in using electronic banking]. Available at: Link. (In Russ.)
Osnovy bankovskoi deyatel'nosti (Bankovskoe delo) [Fundamentals of banking business (banking operations)]. Moscow, INFRA-M Publ., 2003, 720 p.
Revenkov P.V., Berdyugin A.A. DBO: Internet sozdaet novykh klientov i rasshiryaet profili riskov [The Remote Banking Services Department: Internet creates new clients and expands risk profiles]. Bankovskoe delo = Banking, 2013, no. 12, pp. 64–67.
Revenkov P.V. Upravlenie riskami v usloviyakh elektronnogo bankinga: monografiya [Risk management in the conditions of electronic banking: a monograph]. Moscow, Ekonomicheskaya gazeta Publ., 2011, 168 p.
Rekomendatsii FATF. Mezhdunarodnye standarty po protivodeistviyu otmyvaniyu deneg, finansirovaniyu terrorizma i finansirovaniyu rasprostraneniya oruzhiya massovogo unichtozheniya [Recommendations of FATF. International standards on counteraction to money laundering, terrorism financing and distribution of weapons of mass destruction]. Moscow, Veche Publ., 2012, 176 p.
Russkie khakery proveli masshtabnuyu operatsiyu po vzlomu bankovskikh schetov v SShA i Evrope [Russian hackers performed a large-scale operation on breaking bank accounts in the USA and Europe]. Available at: Link. (In Russ.)
Skiba V.Yu., Kurbatov V.A. Rukovodstvo po zashchite ot vnutrennikh ugroz informatsionnoi bezopasnosti [A guidance on protection against internal threats of information security]. St. Petersburg, Piter Publ., 2008, 320 p.
