Home  Journals  Finance and Credit  39(567) - 2013 October

Systems of remote bank service as instrument of multiform at interaction with client

Available online: 28 October 2013

Subject Heading: Banking

JEL Classification: 

Last time there is an automation of the bank activity, connected with introduction in the credit organizations of technologies of the remote bank service (RBS). It allows expanding client base of the credit organizations and the range of banking services. It is necessary to increase efficiency of innovations of the Russian credit organizations. In article is studied the introduction and use of modern systems of RBS in domestic commercial banks on the example of "Sberbank of Russia" JSC.

Keywords: banking services, remote bank service, Internet banking, mobile banking, accounts with remote access, active users of online services, self-service devices, auto-payment, the contact center, personal financial planning

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ISSN 2311-8709 (Online)
ISSN 2071-4688 (Print)

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