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ИД «Финансы и кредит»






Digest Finance

Methodological aspects of the simulation of quality management processes

Vol. 20, Iss. 4, DECEMBER 2015

Received: 3 December 2014

Received in revised form: 12 February 2015

Accepted: 25 February 2015

Available online: 28 October 2015


JEL Classification: 

Pages: 2-12

Antonova I.I. Institute of Economics, Management and Law, Kazan, Republic of Tatarstan, Russian Federation

Importance The article deals with the theoretical and methodological aspects of modeling of region governing processes based on the analysis of the relationship between the parameters that play a significant role in the organization of regional management.
     Objectives The objective is to support the structure and functions of the modeling methodology of management processes in the regional system of Total Quality Management.
     Methods The methodological aspects of modeling of region governing processes are formulated on the basis of the theory of goal-oriented systems and project management practices, summarized in the standards GOST R ISO 10006-2005, GOST R ISO/IEC 15288-2005 and GOST R ISO 21500-2014.
     Results The proposed approach makes it possible to predict the effects of control actions, which are the eight principles of Total Quality Management (TQM), for the first time adopted, and to plan the implementation of corrective measures to achieve the objectives. The presented economic-mathematical model is a set of equations and relationships that reflect the algorithm of functioning of the region. It allows one to simulate the effect of control actions on the performance of structural and functional units of the region in accordance with the purpose of control and thus improve the functioning of the region.
     Relevance The work's practical value lies in the fact that the offered methodology to model the regional management processes shall allow the authorities to project the model, taking into account the specifics of the region, to choose the optimum set of control actions, taking into account the specificity of the processes taking place in the elements, subsystems and regional management system, in general. For the first time, it is proposed to use the principles of Total Quality Management in relation to territorial systems that should enable a better use of reserves to improve the quality and competitiveness of products and services, as well as to ensure rational use of labor, material and energy resources.

Keywords: modeling, control, efficiency, region, management system


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