Abstracting and IndexingРИНЦReferativny Zhurnal VINITI RAS Worldcat Google Scholar Online availableEastvieweLIBRARY.RU Biblioclub |
Formation complementary of technology of self-sustainability of the quality management system
Available online: 23 January 2012 Subject Heading: Financial management JEL Classification:
In the article theoretic-methodical approaches of formation supplementing technologies of a self-appraisal of stability of system of quality management the credit of the organization are considered, which allow to carry out development and monitoring of reserves of improvement of quality of credit services according to requirements of concept TQM - Total Quality Management and the international quality standards ISО of a series 9000. Keywords: credit organization, management, quality, self-appraisal, stability |
ISSN 2311-8768 (Online)
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