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Economic Analysis: Theory and Practice
 

Analysis of modern instruments of improvement of quality management system of the organization

Vol. 12, Iss. 41, NOVEMBER 2013

Available online: 14 November 2013

Subject Heading: MANAGEMENT OF QUALITY

JEL Classification: 

Zlobina Natal'ja V. Doctor of Economic Sciences, Professor of the Department of Economic Analysis and Quality, Director of the Institute of Additional Professional Education, The Tambov State Technical University
zlobina@admin.tstu.ru

Tolstosheina Valerija A. PhD in Economics, Assistant of the Department of Economic Analysis and Quality, The Tambov State Technical University
valeriya-tol@yandex.ru

In the article definitions are given and classifications of outsourcing, benchmarking, and risk management within quality management system are offered, the mechanisms of their introduction are considered. On the example of the Tambov State Technical University, the impact of these instruments on the activities of the organization is analyzed.

Keywords: outsourcing, benchmarking, risk management, quality management system

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ISSN 2311-8725 (Online)
ISSN 2073-039X (Print)

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