Economic Analysis: Theory and Practice

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Economic Analysis: Theory and Practice

12(177) - 2010 April

Bussiness execellence EFQM model as a tool for evaluating the quality of audit services

Vol. 9, Iss. 12, APRIL 2010

Available online: 16 April 2010

Subject Heading: Audit

JEL Classification:

Rykova I.N. doctor of economics, associate professor, department of accounting, auditing and statistics, Peoples' Friendship University
rycova@yandex.ru

Dmitrenko I.N. candidate of economic sciences, associate professor, Donetsk national university of economics and trade of Mikhail Tugan-Baranovsky
dirinaudit@mail.ru

The article describes the nature and structure of the model of business excellence of the European Foundation for Quality Management (EFQM). Given the universal nature of the EFQM model to prove the possibility of application and held its adaptation for the purposes of assessing the quality of auditing services.

Keywords: assessment, quality audit, service

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ISSN 2311-8725 (Online)
ISSN 2073-039X (Print)

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