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The concept of organizing innovation activity of a company (implementation experience of a commercial bank)

Dolzhenko R.A. Altai State University, Barnaul, Russian Federation ( snurk17@mail.ru )

Journal: Finance and Credit, #33, 2014

The article analyzes the possibilities to implement the concept of organizing the innovation activity of personnel on the example of JSC "Sberbank of Russia". The author analyzes the key terms and the concept of organizing innovation activity. The article highlights the problems, which the bank has faced while implementing the system of innovation activity, as well as the possible solutions. The author also describes the mechanisms of incentives for bank employees to develop and implement innovation.


Use of crowdsourcing to address State and social challenges in the region

Lobova S.V. Altai State University, Barnaul, Altai Krai, Russian Federation ( barnaulhome@mail.ru )

Dolzhenko R.A. National Research University Higher School of Economics, Moscow, Russian Federation ( snurk17@mail.ru )

Journal: Regional Economics: Theory and Practice, #2, 2016

Importance The article considers the issues of using crowdsourcing in addressing social and public tasks in the Altai Krai.
Objectives The paper aims to determine directions of use of crowdsourcing to solve State and social objectives in the region; develop methodological approaches to assessing the effectiveness of using crowdsourcing; offer crowdsourcing types of projects that can be implemented in the region.
Methods For the study, we used the abstract-logical, structural, and functional analyses.
Results We identified crowdsourcing use areas to address State and public objectives in the region, and we propose certain types of crowdsourcing projects. As well, we have developed methodological approaches to the assessment of the effectiveness of use of crowdsourcing in Government administration.
Conclusions We concluded that the advantage of crowdsourcing is the ability to attract a large number of stakeholders to address various public tasks, and crowdsourcing is a real tool to improve social life by people themselves.


Cost-benefit analysis of applying the new forms of labor relations in the organization

Dolzhenko R.A. National Research University Higher School of Economics, Moscow, Russian Federation ( snurk17@mail.ru )

Journal: Economic Analysis: Theory and Practice, #35, 2015

Importance Transition to the post-industrial stage of society development, globalization and evolving technologies are changing dramatically the interaction between employees and employers. Domestic organizations actively apply non-standard forms of labor relations, like outsourcing, insourcing, crowdsourcing, freelancing. However, many companies refuse them due to inability to assess the economic effect of the transformed employer-employee relationships, as they affect all aspects of organization's activity and differ dramatically from the common practice.
     Objectives The objective of the study is to develop techniques for assessing the economic efficiency of applying the new forms of labor relations in the organization.
     Methods The study draws upon abstract-logical, structural and functional research techniques. Furthermore, I used the results of works of foreign and Russian scientists on effective use of non-standard forms of employment relations in organizations.
     Results I have developed a technique to assess the economic efficiency of applying the new forms of labor relations in the organization.
     Relevance The developed technique will enable organizations to calculate the economic effect of implementing and using the non-standard forms of interaction with employees.


Assessing the efficiency of bank sales office

Dolzhenko R.A. Ural State University of Economics, Yekaterinburg, Russian Federation ( rad@usue.ru )

Journal: Economic Analysis: Theory and Practice, #9, 2018

Importance The article investigates the key factors and performance indicators of retail customer service office.
Objectives The study focuses on methodological approaches to assessing the operational efficiency of bank sales office through the analysis of existing approaches to performance evaluation and experience of a number of commercial banks of the Russian Federation in similar evaluation.
Methods I employ abstract-logical, structural and functional methods as the main methods of research. The paper applies results of works by foreign and Russian scientists studying the effective organization of operations of bank offices. Approaches to calculating the indicators were tested in a number of financial institutions of the Russian Federation.
Results I present methods to evaluate bank's office performance that rest on NPV calculation and discounted payback period (DPP) determination. The paper includes a detailed structure of procedures and calculation formulas. The methods are of particular value for financial institutions that plan to organize a network of offices. They need to understand what sales offices are efficient, and what are not.
Conclusions The created tool can be used by any financial organization, if tailored according to the specifics of bank's product line. It enables to evaluate the efficiency of newly opened or operating offices.


Some aspects of evaluating the effectiveness of crowdsourcing in an organization

Dolzhenko R.A. Altai State University, Barnaul, Altai Region, Russian Federation ( snurk17@mail.ru )

Journal: Economic Analysis: Theory and Practice, #36, 2014

Importance The major objective of economic reforms in Russia is to create an innovation-based market economy. Innovation activity of any business bases primarily on the intellectual and creative potential of not only its employees but also the entire society. Crowdsourcing is a new technology for the domestic market. It enables to unlock the said potential. However, it is necessary that the use of crowdsourcing be well-considered, estimated in advance, and yield benefits for all participants of economic relations.
     Objectivs In this articles I consider the possibility of evaluating the effectiveness of crowdsourcing in an organization. I define the essence of crowdsourcing and its classifications. I present a scheme of interaction of the participants of a crowdsourcing project in an organization and describe their key roles. In addition, I distinguish the components that make up the effect of using this technology in a company. There are comparisons of performance and effectiveness of crowdsourcing activities and the formulas for estimating resource-intensiveness and resource productivity of crowdsourcing. I identify the indicators to assess the effectiveness of crowdsourcing in an organization.
     Methods In this paper, I analyze the effectiveness of using crowdsourcing in a commercial bank and identify the most effective ways to improve the quality of this technology.
     Results I present the analysis of crowdsourcing efficiency on the case of JSC Sberbank of Russia. There is a comparison of costs and benefits of using this technology in the bank in 2012. There is a presentation of two crowdsourcing projects' effectiveness, which relate to the bank's documents finalization. These projects demonstrate that the effectiveness of crowdsourcing depends largely on participants' involvement into this process.
     Conclusions and Relevance I have studied the experience of using crowdsourcing in a domestic bank and defined the approaches to evaluating the effectiveness of this technology. The materials of the study can serve as a basis for implementing crowdsourcing projects in domestic organizations.


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